Certificates, letters and transcripts
Attendance and enrolment letters, academic certificates, transcripts and any other documents the school defines, each with the right content.
School office and staff
School letters the same day, not next week
A parent asks for a letter, a certificate or a transcript in the app or at the front desk, the school office issues it from the school's own template, and the fee is paid against a tax-authorised receipt. Every document carries a code that any employer, bank or embassy can check online. Less waiting for families, fewer forged documents bearing the school's stamp.
Certificates, letters and transcripts
Requests in the app
Online verification by code
Documents for staff
Requests this week37
Issued31
Awaiting approval3
- AAttendance letterRui Mabunda · Grade 11 · requested in the appReady
- EEnrolment letterElsa Nhantumbo · Grade 5 · front deskIssued
- AAcademic certificateHélder Cossa · Grade 12Awaiting approval
- EEmployment letterMs Muianga · staff memberIn the queue
The end of letters typed up in Word
In many schools, every letter is typed from scratch in a Word document, printed, stamped and handed over days later. And when it reaches an employer or a bank, nobody can confirm whether it is genuine.
Without a system
- Parents waiting days for a simple attendance letter.
- Letters typed in Word, each one looking different and with typing mistakes.
- Forged documents circulating with the school's name and stamp.
- Issuing fees taken at the front desk with no receipt and no record.
- Requests jotted in a notebook and lost between shifts.
With Escola360
- The document is issued in the same visit, from data already in the system.
- Templates set by the school, always with the same look and the same information.
- Any organisation can confirm online that the document is authentic, using the printed code.
- The issuing fee is charged and recorded on the student's account.
- Every request has a record, a delivery date and a person responsible.
A school office that answers in the same visit
Templates that never vary
Every document is generated from the school's template, with the student's details already filled in. No more typing mistakes.
Requests in the app
The family requests the document in the app, sees the price and the delivery time, pays by M-Pesa or e-Mola and downloads it when it is ready, without coming to the school.
Front desk service
For those who prefer to come in, the school office logs the request and issues the document there and then.
Leadership approval
Documents that need a signature or a decision from the school leadership go through approval before they are issued.
Authenticity check
Every document carries a code. An employer, a bank or another school can confirm online, in seconds, that the school really issued it.
Automatic issuing fee
The fee is posted automatically to the student's account and the receipt is issued under invoicing authorised by the Mozambique Tax Authority (AT), in the same system as tuition fees.
Delivery times and validity
Each type of document has its own delivery time and, where it applies, its own validity, so families know what to expect.
Documents for staff
Employment letters and other staff documents issued from the human resources data, and requested by staff members themselves in the staff app.
Issue history
The school office can find any document it has issued and reissue or cancel it, always with a record of who did so.
A day in the school office, with Escola360
At 8 am, Rui's father needs an attendance letter for the bank where he is applying for a loan. Instead of leaving work, he requests it in the Escola360 app for parents, sees the price and the delivery time, and pays the fee by M-Pesa. The payment is matched automatically and the request appears on the school office's list for the day.
The clerk opens the request, confirms that the student is enrolled and issues the letter from the school's template. The details come from the system, with nothing to type. The father downloads the document on his phone before lunchtime.
In the afternoon, the bank's loan officer checks the code printed on the letter and confirms online that the document is authentic, without phoning the school. At the end of the day, the head of the school office sees how many documents were requested, how many were issued and whether any are waiting for the school leadership.
Everyone handles their own part
School officeReceives requests and issues, hands over and reissues documents from the school's templates.
Head teacherApproves the documents that need their decision and sets the school's official templates.
Parent or guardianRequests letters in the app, sees the price and the delivery time, and downloads the document when it is ready.
School staff memberRequests their own employment letters in the staff app and receives them with the same template and the same care.
Employer, bank or embassyConfirms online, using the code, that the document was issued by the school.
Frequently asked questions
How does an employer confirm that a school letter is genuine?
Every document issued through Escola360 carries a verification code. The organisation enters that code online and confirms, in seconds, that the document was issued by the school.
Can parents request letters without coming to the school?
Yes. In the Escola360 app for parents, the family requests the document, sees the price and the delivery time, and downloads it when it is ready.
How long does it take to issue an attendance letter?
Because the student's details are already in the system, the school office issues the letter in the same visit. Documents that need leadership approval follow the delivery time set by the school.
Can we use our school's own letter templates?
Yes. The school defines the types of document it issues and the template for each one, and they all come out looking the same.
Is the issuing fee recorded?
Yes. The document fee is posted automatically to the student's account and, when the parent pays by M-Pesa or e-Mola, the payment is matched automatically and the receipt is issued under invoicing authorised by the Mozambique Tax Authority (AT).
Does the school office issue certificates and transcripts?
Yes. As well as letters, the school office issues academic certificates and transcripts from the academic data already in the system, with the school's template and the verification code.
Want to issue school letters in the same visit?
In the demo, we build the template for one of your letters and show how any organisation can confirm it is authentic.